FREQUENTLY
ASKED QUESTIONS

HOW CAN WE HELP YOU?


Why do I need to understand the Quran?

The Quran is a miracle from Allah (ﷻ) given to Rasulullah (ﷺ) to guide the human race. The Quran is not only meant to be read, but also to be understood and must be practiced by the Muslims because it is a source of communication with Allah (ﷻ) to guide us on how to live in this life.

وَلَقَدْ يَسَّرْنَا الْقُرْآنَ لِلذِّكْرِ فَهَلْ مِنْ مُدَّكِرٍ

"And We have certainly made the Quran easy to remember. So is there anyone who will be mindful?” [Al-Qamar : 17]

This verse clearly states that Allah (ﷻ) loves His servant who loves to read the Quran and understands the content of the holy book and uses them as a reminder and a life lesson.

Why do I need to learn the Arabic language to understand the Quran?

The Quran was created by Allah (ﷻ) in the Arabic language. By mastering the Arabic language of the holy book, we can understand the meaning of its verses while reading or listening to the recitation instantly, without having to make any additional reference.

اِنَّآ اَنْزَلْنٰهُ قُرْاٰنًا عَرَبِيًّا لَّعَلَّكُمْ تَعْقِلُوْنَ

“Indeed, We have sent it down as an Arabic Quran so that you may understand.” [Yusuf:2]
Ibnu Katsir explained on the Surah Yusuf, verse no.2:
“The Arabic language is the most eloquent, plain, deep and expressive of the meanings that might arise in one's mind.”

Why do I need to use Think Quran? We already have the Quran translation, don’t we?

The Quran translation is an excellent source of reference to understand the content of the holy book. However, to some, it can be quite difficult to remember the entire translation. And in order to understand the Quran at all times without any reference, one must have some knowledge of the language. Thus, here’s where Think Quran plays its role: to provide an effective and easy method to learn the language of the Quran.

Think Quran focuses on vocabulary that is often used in the Quran, which makes learning easier and more effective. This will help foster your long-term memory. You can also see your performance of each vocabulary learnt. Other than that, Think Quran also provides learning through short lessons that are easy to understand.

GENERAL QUESTION

Think Quran is suitable for ALL ages because the learning method provided is simple, but effective. You only need to know how to read the Quran to start using Think Quran.
It is not necessary to have a basic Arabic language. Think Quran is designed specifically for people who do not have any basic Arabic language.
Think Quran’s learning method also helps users who have the basic Arabic language to recall the words they have learnt, especially the words from the Quran itself.
The Quran consists of 77,429 words. Interestingly, when each word is counted, it is found that there are numerous words that are repeated. Just by memorizing 900 words alone, 80% of the Quran can be understood.

The uniqueness of Think Quran is to make the entire process of learning the Arabic language of the Quran easy and effective by focusing on learning and remembering the frequently repeated words.

The main goal of Think Quran’s method is for users to understand 80% of the Quran when they read or listen to the Quran.

Other than that, learning with Think Quran can be done anywhere based on your own time and comfort.
It depends on the individual. We aim for 6 months to master all 900 words if the topics/practices provided are done on a daily basis, continuously.
Yes, of course. Think Quran provides guidance on what should be learnt and gives a detailed report on the performance of each word that has been learnt. This will help users to focus and learn more effectively.
Most of the Quran applications are provided for the purpose of reading the Quran using gadgets. Meanwhile, Think Quran aims to help to learn and to remember the Arabic language of the Quran based on the vocabulary and frequently repeated words from the holy book.
“The one thing that can change your life forever is by understanding the language of the Quran.”

When the Quran is understood, the heart will enjoy reading the mushaf and listening to the recitation of the Quran. You will start to fall in love with the holy book. Listening and understanding the Quran will give you an indescribable peace.

Time flies when you read, understand and appreciate the content of the Quran. You’ll feel driven to find more knowledge related to it. “ ‘This is’ a blessed Book which We have revealed to you ‘O Prophet’ so that they may contemplate its verses, and people of reason may be mindful.” (Sad:29)

Reading, understanding and practicing the Quran is important so that we can obtain guidance from Allah (ﷻ) to have barakah in everything that we have, such as wealth, family and time. Taking the correct and blessed path of life can lead us to success in this world and the hereafter, in shaa Allah.
1. Click app.thinkquran.com to start Think Quran.
2. Complete the first topic provided.
3. Next, register a Think Quran account.
4. Then, continue with the next lesson.

PRODUCT RELATED

  • Google Chrome for Android users.
  • Safari for iOS users.
You can also install Think Quran at your home screen. Follow this simple guide to instantly have Think Quran on your device. (video link)
Any device is okay. Think Quran fully supports all mobile/smart phones, tablets and laptops.
Yes, a strong and stable Internet connection is required when using Think Quran.

LESSONS RELATED

Yes. You may choose your preferred language, Bahasa Malaysia or English, by following the steps below:
1. Go to Profile.
2. Click on Setting.
3. Click on Learning Language and choose your preferred language.
4. Click Update.
You are required to finish all lessons before opening the next lesson. And in order to ensure the effectiveness of the learning method, you need to ensure that words with ‘New’ or ‘Weak’ status do not exceed 20. If this happens, you are required to practice until the word becomes ‘Good’ or ‘Strong’.
You need to practice and answer questions for the said word correctly and frequently in order to change the status of the word from ‘New’ to ‘Strong’. And if you answer the said word incorrectly often, the status can be changed from ‘Good’ to ‘Weak’.

PLUS RELATED

1) Unlimited access to unlock all topics.
2) Review your mistakes.
3) No ads running during your learning session.
Only RM399 for a lifetime.
No.
1. Click on the PLUS tab on the screen below.
2. Next, click Upgrade to PLUS.
3. Click ‘Pay’ and complete the payment process.
  • Credit / Debit Card
  • FPX
  • Google Pay
  • Grab Pay
Yes. You can change your Think Quran PLUS Login ID to other email addresses by updating your email :
1. Go to Profile.
2. Click on Setting.
3. Click the box next to your current email address.
4. Change the email address with a new desired email, click 'Update'.
5. Now you can use the new Login ID with your existing password.
Yes. You can reset your Think Quran PLUS account :
1. Go to Profile.
2. Click on Setting.
3. Go to Privacy and click Reset Account.

*Reminder: Once your account is reset, you will lose all your progress and achievements. However, your PLUS account’s (if you have) status is still intact.
Yes. You can delete your Think Quran PLUS account :
1. Go to Profile.
2. Click on Setting.
3. Go to Privacy and click Delete Account.

*Reminder:
This action will erase all of your data stored by Think Quran. You will lose your:
  • Learning history;
  • Achievements;
  • Personal details (phone number, email etc); and
  • PLUS upgrade will be deleted without any refund.
Once completed, this action cannot be undone. You will have a 30 day grace period. To restore, simply login to your account.
Yes. After you have deleted your previous account, you can register a new account with the same email address, without the PLUS' privileges (if you were previously a PLUS user).
‘Donate Think Quran PLUS’ is an initiative from Think Quran to provide opportunities for PLUS users to donate PLUS accounts as a gift to other active basic users. And here’s how:
1. Go to the PLUS tab.
2. Scroll up, and choose the number of recipients.
3. Click Pay, and proceed with the payment process.

Recipients of ‘Donate Think Quran PLUS’ will be chosen randomly.
‘Gift Think Quran PLUS’ is an initiative from Think Quran to provide opportunities for PLUS users to give PLUS accounts as a present to their family or friends. And here’s how:
1. Go to the PLUS tab.
2. Scroll up, and click ‘Gift PLUS to someone I know instead’.
3. Insert the email address of the recipients, and click Submit.
4. Next, click Proceed For Payment and complete the payment process.
Yes. Click on Profile at the bottom of the page. You will see the number of users and the total words learnt at the middle of the page.
No. You cannot share your Think Quran PLUS account with others because Think Quran will identify the words that you have learnt, the strength of your memory, and the appropriate number of training required based on an individual's achievement and performance.

PERSONAL PARTICULAR

Please make sure your Login ID and the password are correct. You also need an Internet connection to sign in.
Just follow the following steps :
1. Click Forgot Password.
2. Enter your email address, then click Send Email.
3. You will receive an email for Password Reset.
4. Click the link from the email, then set a new password.
5. Login again with a new password.

XP RELATED

XP is like a point. You can earn XP by completing topics, doing practices, completing word hunts and reviewing mistakes.
With the XP collected, you will have the opportunity to compete in competitive leagues of Think Quran with other users.
Two XPs will be rewarded for every correct answer.
Click on Profile at the bottom of the page. You will see the total accumulated at the middle of the page.
There is no expiry for the total XP that you have collected. However, your XP will start from zero, every week.
Word Hunt is a form of reward for users. Users are required to complete as many topics and practices as possible, and to answer them correctly in order to earn one letter to form one word and are rewarded with 100XP.

The letter will appear randomly in the middle of a topic/practice.

Your Word Hunt collection will be displayed on your Profile.
No, you cannot transfer your XP to other users.
Yes. Non-PLUS users can do as many practices as possible to collect XP, and be able to climb the rank in the Think Quran’s leagues.

LEAGUE RELATED

Users need to collect a minimum of 10XP in order to join the league, and require to do more topics and practices to secure a place in the league.
Think Quran leagues will be reset every week on Sunday.
Power Up will be rewarded to users who have been doing six topics/practices/revisions within 24 hours.

For each activity performed within the given one hour period, Power Up will double your XP for every correct answer.

TROUBLESHOOTING

  1. Check your device manual or internet service provider to restore your connectivity.
  2. Check for updates.
    1. For Android, open settings, look for software updates and manually tap on ‘update’. This will search for available updates where you can download and install them. On Google Play, tap on ‘My Apps’ & Games. If there is an update for the Think Quran app, please proceed to download and install the update.
    2. For iOS, go to settings, click on ‘general’ and followed by ‘software update’. Download and install the latest iOS update. Next, go to the app store and install the new update for the Think Quran app.
      3. For the website, reload the page / refresh.
  3. Restart App.
    1. For Android, hit the recent app button and find Think Quran. Swipe it to the side to close the app and relaunch Think Quran.
    2. For iOS, double press the home button and find Think Quran. Swipe the app upwards to close it. Relaunch Think Quran.
  4. Reinstall App.
    1. For Android, open Google play, search for Think Quran and tap on the app. Tap on ‘uninstall’ and wait for it to complete. Install the app again and open it once the installation is complete.
    2. For iOS, press and hold the Think Quran icon until an X appears on the top left corner of the icon. Delete the app. Search for Think Quran and install the app again. Tap ‘open’ once the installation is complete.
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